Your order information is sent to our lab immediately after your order to guarantee a prompt production.

After transferring your files our lab immediately starts producing your ordered products.

Due to the automated production process, it is unfortunately not possible to change or cancel your order or single positions of your order after placing it.

Unfortunately this also concerns address changes.

I have entered an incorrect address, what can I do?

If you are worried that your current order will not be delivered, please contact our support. Please provide the following information:

• Your order number
• The correct address

As soon as your order is returned to us, we will send it again to the correct address. Of course, we will pay the additional postage costs for you. For your next order please make sure the delivery address is correct.

How helpful was the search result to your query?

To review this article please login with your Pixum user information in the top right corner.