Acessibility statement

Diginet GmbH & Co. KG is committed to making its website www.picum.co.uk accessible in accordance with the requirements of the Accessibility Strengthening Act (BFSG) and the corresponding legal provisions, as outlined in the directive (EU) 2019/882 of the European Parliament and the Council on accessibility requirements for products and services. Among these regulations is the BFSG Ordinance (BFSGV), which comes into effect on June 28, 2025.

Pixum offers comprehensive services for creating and customising high-quality photo products. Customers can professionally print their cherished memories in the form of photo books, calendars, greeting cards, photo gifts, wall art, or photo prints. The service is characterised by user-friendly design options, intuitive software, and modern printing technologies that ensure excellent results. Whether for private memories, personalised gifts, or decorations, Pixum makes it easy to preserve special moments forever.

This accessibility statement applies to the website www.picum.co.uk and the applications Pixum Photo World and Pixum App by Diginet GmbH & Co. KG.

The website www.picum.co.uk is largely compliant with the WCAG 2.2 (Conformance Level AA) and the technical requirements outlined in the BFSG Ordinance. Current barriers are actively being addressed. Until full compliance is achieved, our customer service team is happy to assist you with your order.

The accessibility of the website has been tested with the following browsers: Chrome, Safari.

Below, we summarise the key aspects based on the four accessibility principles: perceivability, operability, understandability, and robustness.

Perceivability (Vision & Hearing)

Font, contrast, and layout ensure readability with sufficiently large fonts, adequate spacing, and clear colour contrasts. Images feature comprehensive alternative text (except for decorative elements). Important videos include subtitles, which can be adjusted for speed, paused, or muted.

Operability (Keyboard & Mobility)

Interactive elements, such as click areas and touch targets, are sufficiently large and well-spaced. Navigation works seamlessly in both landscape and portrait views across desktop and mobile devices.

Understandability

Navigation is consistently labelled across the header and footer. Clear and logical structures with short sentences and concise paragraphs are used. The order process supports autofill options and provides detailed error descriptions for incorrectly filled-out form fields.

Robustness & Security:

• Screenreader compatibility is enhanced by ARIA roles.

• Payment forms do not include hidden visual CAPTCHA challenges.

Current Non-Accessible Content

• The following areas are under development to ensure accessibility:

• Full keyboard operability across all essential sections

• Optimisation of mobile click areas

• Enhancements to accessibility in payment forms

• Comprehensive semantically correct HTML structures

• PDF documents are currently not accessible

• Errors in HTML Markup that may impact assistive technologies (e.g., screenreaders)

We are continuously working on technical improvements and are fully dedicated to making these content areas accessible as quickly as possible.

If you encounter barriers while using Pixum services, we kindly direct you to our accessible website at www.picum.co.uk, where you'll find detailed information and support.

If you notice any barriers accessing the content on www.picum.co.uk, we encourage you to inform us. Your feedback is invaluable, and we are committed to addressing reported barriers promptly within technical and economic feasibility.

Please indicate the specific page or feature where you encountered the issue. Contact us via:

Email: service@pixum.com

When the BFSG comes into effect, consumers can file an application with the mediation body under § 16 Abs. 1 of the Equal Opportunities for Disabled Persons Act (BGG) if they believe a service provider has violated the BFSG or BFSGV, resulting in limited or inaccessible use of a service or product (§ 34 BFSG).

The designated authority under §§ 20 ff. BFSG and according to Articles 2 and 3 of a treaty between the state of germany and the federal states is the „Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen (MLBF)“ 

Contact Details:

Turmschanzenstraße 25
39114 Magdeburg
Germany

Tel.: +49 391 567 4530
Email: MLBF@ms.sachsen-anhalt.de

This accessibility statement was created on June 27, 2025, based on a self-assessment. It is updated regularly to meet evolving requirements and standards.

Last updated: June 27, 2025