Our competent and friendly customer service would love to help you
service@pixum.com
| Products | Production time | Delivery time |
|---|---|---|
| Photo prints 9-13 cm & Retro photo prints | 1-2 working days | ca. 3-5 working days |
| Photo prints 20 cm | 2 working days | ca. 3-5 working days |
| Photo prints 30-50 cm | 3 working days | ca. 3-5 working days |
| Photo posters & collages | 5 working days | ca. 3-5 working days |
| Wall Art (canvas print, acrylic print, aluminium print, forex print, gallery print, pine wood panel print) | 5 working days | ca. 3-5 working days |
| Framed photo posters & framed canvas | 7 working days | ca. 3-5 working days |
| Photo calendars with premium paper matt & extra matt | 4 working days | ca. 3-5 working days |
| Photo calendars with premium glossy | 5 working days | ca. 3-5 working days |
| Photo calendars with photo paper glossy | 6 working days | ca. 3-5 working days |
| Photo smartphone case | 4 working days | ca. 3-5 working days |
| Photo gifts | 4 working days | ca. 3-5 working days |
| Greeting cards | 5 working days | ca. 3-5 working days |
| Pixum Photo Book XL/XXL | 5-7 working days | ca. 3-5 working days |
| Pixum Photo Book all other sizes with hardcover/softcover | 5 working days | ca. 3-5 working days |
| Pixum Photo Book with linen cover | 3-5 working days | ca. 3-5 working days |
| Pixum Photo Booklet | 3-5 working days | ca. 3-5 working days |
Unfortunately it is not possible to ship individual orders as express packages. This is due to our production process.
We cannot guarantee that all orders will be delivered within this timeframe. Obviously we will always make sure that your item arrives as soon as possible.When you order several different products they will be shipped together in one parcel, that way we can keep the delivery costs as low as possible for you. This may cause products with low production times to be delayed while waiting for the rest of your products to be produced. In some cases it may add an additional day to your delivery times as the items will need to be manually packaged.
working days = from Monday to Friday (not on national & bank holidays)
Once your order has been dispatched, you will receive a confirmation by e-mail. Deepending on the shipping partner, you will also receive a tracking link to follow your order on its way to you.