Pixum Customer Service

Questions or comments? Our customer service will be happy to assist you!

Contact our customer service

I forgot my password - now what?

It's OK if you forgot your password! We will email you a link to set a new password for your Pixum account.

It's that simple:

  • click on Login in the top right corner and then 'Forgot password?'
  • enter the email by which you're registered at Pixum
  • confirm your request by clicking on 'Send email'
  • now, check your email inbox for a new message from Pixum. If you don't find a message in the inbox, check your spam folder
  • the message we've sent you contains a link for resetting your old password. The link will take you to a page where you enter a new password for your Pixum account

Important Things to Know

Do you have a question?

Our competent and friendly customer service would love to help you



How to make a Pixum Photo Product

Online Editor

Quick and easy: Create, design and order in your browser directly. For creating your Photo Books, Wall Art & more. Quick and easy!

Pixum Photo World software

Take your time: make your Photo Books, Wall Art & much more on your computer. Save the draft and continue with it later offline!

Pixum app

On the go: use all your smartphone photos directly and create Photo Books, Wall Art & much more just the moment you feel inspired.