Pixum Customer Service

Questions or comments? Our customer service will be happy to assist you!

Contact our customer service

I forgot my password - now what?

It doesn't matter that you forgot your password. We will send you an email with a link to set a new password.

It's that simple:

  • Click on Login in the top right corner and click on "Forgotten your password?".
  • Enter the email address by which you're registered at Pixum.
  • Confirm your request by clicking on "Request password".
  • You will then receive an e-mail from us within a few minutes. If you don't find a message in your inbox, check your spam folder.
  • You will receive a change link for your password in the e-mail. This will take you to a page where you can choose a new password.