Contact
Do you have a question?

Our competent and friendly customer service would love to help you

service@pixum.com

Menu

To which countries does Pixum deliver its products?

Depending on the ordering method you choose, you have different options.

Order via the Pixum website

When ordering via the Pixum website, you can have your order shipped directly to most European countries.

When placing your order, enter the alternative delivery address in the shopping basket and select the appropriate shipping country from the list provided:

Austria, Belgium, Bosnia-Herzegovina, Cyprus, Czech Republic, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Iceland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Vatican, Germany, Hungary, Romania, Slovakia, Spain.

For the following countries with a different currency, please use the website of the country of delivery for your order: Great Britain, Denmark, Sweden, Switzerland.

Order via the Pixum Photo World Software

For orders via the Pixum Photo World software, only the country that matches the country version of the Pixum Photo World software you have downloaded can be selected as the country of delivery. Use the software of your preferred country of delivery.

Example:

If you have downloaded the software from the UK website, you can only enter a UK address as the delivery address. For example, if you would like to send your Pixum Photo Book to Austria, you can download the Pixum Photo World software from the Austrian website or use the international website https://int.pixum.com/. With this software you can easily design your Pixum Photo Book and order it in your desired country.

Pixum tip

What to do if the Pixum Photo Book has been designed with a different language version?

Decisive for your further procedure is whether the software versions of your installed Pixum Photo World software are identical to those of your desired country of delivery. Our employees at Customer Service will be happy to advise you and provide you with information on whether the country version you require is compatible with the software you have installed.

The software versions of both countries are identical

The language version for the delivery country of your choice is identical to the software you have downloaded. Then you can save your Pixum Photo Book project and simply open and order it in the other software. All you need to do is to download the software from the country of delivery. https://int.pixum.com/ you can select the desired country of delivery and then install the corresponding Pixum Photo World software.

Example:

Sie erstellen Ihr Pixum Fotobuch in der deutschen Version. Damit Sie als Lieferland z. B. Österreich auswählen können, ist es erforderlich, dass Sie Ihr Foto-Projekt abspeichern und die Pixum Fotowelt Software von unserer österreichischen Webseite herunterladen. Sofern die österreichische Version mit der deutschen identisch ist, können sie Ihre Fotobuch-Dateien einfach öffnen und Ihre Bestellung direkt nach Österreich versenden lassen.

The software versions of both countries are not identical

The language version for the country of delivery you choose differs from the software you downloaded. In this case, you must download the Pixum Photo World software valid for the country of delivery and create your photo project in that country.

Tip:

Use the Copy&Paste function to transfer images, cliparts, and texts from the original project to the new one. Both software versions must be open.

Example:

Open the first page of your Pixum Photo Book in the original software version and click on an item (picture). Hold down the "Ctrl" key and click on all elements (pictures, cliparts, texts). Then press the "c"button. Then switch to the newly downloaded language version, go to the first page and press the "Ctrl" and "v" keys at the same time. Afterwards the selected elements are transferred to the new project, so you don't have to redesign everything completely.