Pixum Customer Service

Find the answers to frequently asked questions or contact our friendly customer service.

Main topics

Shipping
How long does the shipping take?
Voucher
How do I use my voucher?
Photo collage
How do I create a photo collage?
Photo formats
Which size do the photo prints have?

The Pixum app has been honoured with the prestigious TIPA World Award 2025 as the Best App for Photo Books – for the second year in a row! 🎉

With our "Smart Photo Book Layouts," we make designing the inside pages of your photo book especially easy. Why not give it a try?

Whether you prefer to order with the Pixum app, on the website, or using our software – with the Pixum app you can check all your orders and their status at any time.

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